EHR INTEGRATION SERVICES FOR LABS AND HEALTHCARE

Lifepoint Informatics builds and runs the EHR interfaces that carry lab orders into your LIS and results back to every physician EHR in your community, through one connection, monitored 24/7 since 1999.

Interoperability Made Easy With EMRHub

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EHR Integration Services That Connect Your Lab to Every Physician EHR

EHR integration services are the design, build, testing, and ongoing support of the interfaces that move orders and results between a lab or hospital system (LIS, RIS, or PIS) and the EHRs physicians use. Lifepoint Informatics delivers them as a managed service on EMRHub: your LIS connects once to our hub, and we build and maintain the EHR interface to each practice, whether that is Epic, athenahealth, eClinicalWorks, NextGen, or one of 500+ other EHR vendors we support.

Because the hub is hosted in our two data centers and staffed by our own project managers and 24/7 support center, you do not buy an interface engine, add IT staff, or build point-to-point interfaces. Labs use it to say yes to every new physician practice that asks for an interface, which is how outreach labs compete with the national labs.

What Our EHR Integration Services Include

Project management from kickoff to go-live, coordinated with your LIS vendor and each EHR vendor.
Interface build for uni-directional (results only) and bi-directional (orders and results) EHR interfaces.
Compendium management: we map your test compendium, AOE questions, and codes so orders arrive in your LIS ready to accession.
Data translation tables that convert codes and formats between your LIS and each EHR.
Result delivery in discrete HL7, PDF, or HTML, matched to what each practice’s EHR accepts.
Unlimited EHR connections through one LIS connection, with no point-to-point interfaces to maintain.
Hosting in two data centers, with VPN or SFTP transport for every connection.
A real-time interface dashboard with audit tracking and green, yellow, and red status.
A 24/7 support center that monitors every live EHR interface and answers interoperability questions.
No interface-engine hardware and no added IT staff on your side.

LifePoint Informatics EMRHub Modules and Features

Lifepoint Uni-directional EMR/ EHR Interface products. Click Here to Learn More
Lifepoint Bi-Directional EMR Interfacing Click Here to Learn More
Processing EMR/EHR data with Lifepoint’s InfoHUB Portal. Click Here to Learn More
Lifepoint’s EMR/EHR Interface Dashboard Monitor. Click Here to Learn More
Lifepoint’s Technical Aspects of EMR/EHR Interfacing Products. Click Here to Learn More
Industries Using Lifepoint EMR/EHR Interfacing Solutions. Click Here to Learn More
Major EMR/EHR Vendors Connecting with Lifepoint Interfaces. Click Here to Learn More

Uni-Directional EHR Interfaces: Results Into Every Physician EHR

A uni-directional EHR interface sends lab results one way, from your LIS into the physician’s EHR, so results file to the right patient chart without faxing or manual entry. Lifepoint Informatics builds these interfaces on HL7 and FHIR, normalizes each result for the receiving EHR, and supports flexible formats (discrete values, PDF, or HTML) so physicians see results the way their EHR displays them best. With 20,000+ interfaces established across 500+ EHR vendors, and 24/7 monitoring on every live connection, a new practice is usually a configuration of the hub, not a new project.

Top Benefits and Applications of HL7 Interface in Healthcare via Lifepoint Informatics software

Unlocking the Potential of EMR Interfaces, illustration of a computer and an interface

Bi-Directional EHR Interfaces: Orders In, Results Out

A bi-directional EHR interface carries electronic orders from the physician’s EHR into your LIS and returns results to the same EHR, closing the loop on every requisition. Lifepoint Informatics handles the lab details that break generic integrations: AOE questions, medical necessity checks, order routing rules, test compendium mapping, and results in discrete HL7, PDF, or HTML. Orders arrive clean enough to accession, and results match back to the original order and patient.

Bi-directional interfacing is how outreach labs remove paper requisitions and missing-information calls from their workflow, and it is the interface physicians increasingly ask for first.

Comprehensive EHR Integration and Data Management with the infoHUB Portal

The infoHUB Portal by Lifepoint Informatics is designed to enhance EHR data processing through seamless integration, comprehensive reporting, and advanced administrative capabilities. Central to its operation is the EMRHub component, which supports integration with multiple EHR systems and simplifies physician-client setups using accurate matching logic. Users benefit from a user-friendly interface allowing for easy management of translation tables and reports. Security is paramount, with advanced encryption, secured access controls, and compliance checks ensuring patient data is protected under regulations like HIPAA. The infoHUB Portal enables extensive EHR interoperability, allowing integration with a broad range of healthcare entities, from labs to imaging centers. Additionally, robust project management services ensure a smooth EHR integration, supplementing the platform’s capabilities with continuous 24/7 support. Access to detailed audit reports further empowers users to maintain compliance and transparency throughout the data lifecycle, making the infoHUB Portal a comprehensive EHR integration solution for healthcare data management.

Understanding EHR Integration Services, photo of an EHR on a tablet screen

Real-Time EHR Interface Monitoring and Management with Lifepoint’s Dashboard

Lifepoint’s EHR Interface Dashboard Monitor is a robust solution designed to manage electronic medical record interfaces comprehensively. It employs real-time interface monitoring to deliver constant updates regarding the status and health of each EHR integration system, effectively ensuring seamless integration and uninterrupted data flow critical to patient care. The 24/7 operational capability allows immediate detection and rectification of issues, supported by an intuitive visual status indicator system that categorizes interface health into three clear zones—Green for operational, Yellow for caution, and Red for alert. Users benefit from customizable configurations, enabling tailored monitoring schedules to meet specific organizational needs. Enhanced by rapid resolution features, email notifications, and direct access to Lifepoint interface specialists, the dashboard empowers healthcare professionals to maintain operational integrity, safeguard patient data, and optimize workflow efficiency without compromising care quality.

How We Protect PHI in Every EHR Interface

Lifepoint Informatics treats every EHR interface as a HIPAA-regulated data flow. Connections run over VPN or SFTP, data is hosted in two data centers, access is role-based, and every message is logged for audit. We support HL7, FHIR, CCD, and CCR, and adapt to each EHR vendor’s specifications without loosening those controls. Security details, our BAA process, and hosting information are on our Trust Center.

Understanding CPOE and Its Significance in Healthcare

EHR Integration for Labs and Diagnostic Centers

Lifepoint Informatics builds EHR interfaces for clinical laboratories, reference and outreach labs, anatomic pathology groups, genomic and molecular labs, toxicology and virology labs, radiology and imaging centers, veterinary pathology labs, forensic labs, and physician office labs. Each specialty needs something different from the interface: pathology needs formatted reports and images, genomic labs need long structured reports, radiology needs RIS results in the EHR, and toxicology needs fast result transfer. The hub handles all of them through one connection to your LIS, PIS, or RIS.

Seamless Integration Through Lifepoint’s Strategic Partnerships with Leading EHR Integration Vendors

Lifepoint Interfaces collaborates with a diverse array of top-tier EHR integration vendors to promote seamless integration and connectivity within the healthcare ecosystem. These partnerships enhance interoperability and improve patient care delivery, from cloud-based solutions like Athenahealth to robust platforms like eClinicalWorks and Epic. By collaborating with EHR integration vendors like Practice Fusion, Meditech, and PointClickCare, Lifepoint ensures that healthcare providers can access a unified view of patient records, reduce administrative burdens, and maintain compliance with industry standards. This strategic network fosters efficient data exchange and empowers healthcare professionals to make informed, real-time decisions, ultimately enhancing patient outcomes and satisfaction.

How an EHR Integration Project Works

Step 1. Scope: we review your LIS or RIS, your test compendium, the EHRs your physicians use, and whether each practice needs results only or orders and results.

Step 2. Map and build: our project managers coordinate with your LIS vendor and each EHR vendor, map codes and AOE questions, and configure the practice on EMRHub.

Step 3. Test and go live: we validate orders and results end to end with each practice before switching the interface on.

Step 4. Monitor and support: every live interface is watched 24/7 on the Dashboard Monitor, and our support center handles issues with the EHR vendor for you.

Proof: Lenco Diagnostic Laboratories, a Brooklyn reference lab handling close to 2,000 orders a day, went live on more than 100 EMR interfaces within three months on EMRHub, across eClinicalWorks, Allscripts, Practice Fusion, CureMD, OmniMD, SpringCharts, MDLand, GE Centricity, and others.

Vendors We Work With

Testimonials

“With Lifepoint, I’m continually amazed by the ease in which we’re able to provide real time access to patient results and upfront ordering capabilities to our customers. Given our current physician practice EMR adoption environment, we find this level of service invaluable. Lifepoint has been instrumental in our growth and continued success at Sparrow Regional Laboratories.” Sparrow Regional Laboratories

“I am extremely impressed with the level of service and the innovative approach taken by Lifepoint in regards to problem solving and system enhancement. They allow us to “add value” to all of our processes which in turn enhances the way our clients practice medicine.” Robert Wood Johnson University Hospital

“We looked at many other possible solutions to HEDIS reporting, but with limited data from our proprietary non-HL7 interface nobody could create a solution for us – until Lifepoint. Lifepoint went way beyond what you could normally expect a vendor to do to make the solution work.” Garden City Hospital

“This Labtest product is excellent. I got $1.5 million of new business in the last 6 months because of it and there is much more to get. Most of the business is coming from Quest clients. I love it.” UHHS, Cleveland Ohio

“Lifepoint Informatics’ solutions enabled us to provide excellent patient care by offering physicians real time accessibility to patient results, increasing the physician’s ability to make well-informed decisions about patient care. Additionally, our clients submit orders electronically which boosts efficiency for everyone and reduces the amount of paper requisition errors. Lifepoint provides us with the ability to reliably, securely, accurately, and seamlessly exchange clinical information and this has improved patient care and physician and patient satisfaction.” Newton-Wellesley Hospital

FAQ:

What EHR systems can Lifepoint Informatics connect to?

Lifepoint Informatics connects labs and diagnostic centers to 500+ EHR and EMR vendors, including Epic, Oracle Health (Cerner), athenahealth, eClinicalWorks, NextGen Healthcare, Veradigm (Allscripts), Meditech, Practice Fusion, PointClickCare, GE Centricity, and Amazing Charts. Because every connection runs through our EMRHub, adding a practice on an EHR we already support is usually a configuration, not a new build. If a practice uses a less common EHR, send us the name and we will confirm the connection method before you commit.

Does Lifepoint Informatics integrate with Epic for outside lab orders and results?

Yes. Epic is one of the EHRs we connect to. For an outside lab, the usual pattern is HL7 v2: orders flow from Epic to the lab as ORM messages and results return as ORU messages, set up with the health system’s Epic team. Lifepoint Informatics handles the lab side, including compendium mapping, AOE questions, and 24/7 monitoring of the live interface, so your lab does not need its own Epic interface specialist.

Does our lab need its own interface engine or IT staff?

No. EMRHub is hosted and run by Lifepoint Informatics, so there is no interface-engine hardware or software to buy and no interface analyst to hire. Your LIS connects to the hub once, and our project managers and support center build and maintain the EHR interfaces from there. Most labs keep their existing LIS and simply add Lifepoint Informatics as the connectivity layer.

Who monitors the EHR interfaces after go-live?

Our support center does, 24 hours a day. Every live interface appears on the Dashboard Monitor with a green, yellow, or red status, and email alerts go out when a connection or queue needs attention. Lifepoint Informatics interface specialists reprocess failed messages and work with the EHR vendor on fixes, and every transaction is kept in an audit trail you can review.

Which standards and formats do your EHR interfaces support?

Lifepoint Informatics EHR interfaces support HL7 v2 (including ORM orders and ORU results), FHIR, CCD, and CCR, with results delivered as discrete data, PDF, or HTML depending on what each EHR accepts. Connections use VPN or SFTP. For a side-by-side look at the two main standards, see our guide to HL7 v2 vs FHIR.

Can physicians receive results in their EHR and in a web portal at the same time?

Yes. Many labs offer both, because practices differ. Lifepoint Informatics can deliver results into a practice’s EHR through the interface and also through our Provider Web Portal, which is branded with your lab’s name. Practices that are not ready for an interface can start on the portal and move to an EHR interface later without changing labs.

Will Lifepoint Informatics work with our existing LIS?

Yes, in most cases. EMRHub connects to your LIS, PIS, or RIS through one interface and then distributes to every EHR, so you keep the system your lab already runs. During scoping we confirm what your LIS can send and receive (HL7 version, order and result messages, report formats) and plan the mapping around it. Tell us your LIS vendor on the contact form and we will confirm fit on the first call.

How is patient data protected in an EHR interface?

Every connection runs over a VPN or SFTP, data is hosted in two data centers, access is role-based, and each message is logged for audit, so PHI is protected in transit and at rest in line with HIPAA. Lifepoint Informatics adapts to each EHR vendor’s specifications without relaxing those controls. Our Trust Center covers hosting, audit logging, and our Business Associate Agreement process.

Can Lifepoint Informatics build an interface for a proprietary or non-HL7 system?

Yes. We regularly build custom interfaces when a system does not speak standard HL7. Garden City Hospital used Lifepoint Informatics for HEDIS reporting after other vendors could not work with the limited data from its proprietary non-HL7 interface. Send us a sample of the data your system produces and we will tell you what is possible.

Can Lifepoint Informatics send patients their lab results?

No. Lifepoint Informatics is a software company; we do not hold or release individual lab results. Patients should contact the lab or their physician. Labs that want to give patients online access can use our Patient Portal, which the lab runs under its own brand.

How fast can we add a new physician practice once the hub is live?

Usually much faster than the first connection, because your LIS is already on EMRHub and your compendium is already mapped. Adding a practice on an EHR we already support is mainly configuration and testing with that practice. The Lenco Diagnostic Laboratories rollout reached more than 100 EMR interfaces within three months. We will give you a per-practice timeline once we know the EHRs involved.